The potential for the coronavirus (COVID-19) outbreak to lead to prolonged and transformative disruption of higher education means that plans for the fall semester remain in flux. The enormity of the challenges ahead demand the combined resources of the entire digital education community. This is why OLC has partnered with WCET, UPCEA, CDLRA, Cengage, and Bay View Analytics to better understand how to provide the most useful support and resources for you.

The first phase of this survey was completed in the spring of this year. Your responses to this next step of the survey will help to solidify your concerns and needs to help us all determine what is needed to move ahead.

Please take 5 minutes to complete the Digital Pulse Survey. The survey is open through August 14th.

The survey results will be widely shared and will guide the partners in their plans for supporting higher education during the upcoming Fall term.

The Digital Learning Pulse Survey: Immediate Priorities concluded Friday, April 17th.

The results from this survey will help us align our resources and advocacy to address the most pressing pain points you’re experiencing and those you anticipate on the horizon. This survey has yielded findings that will enable us to better advocate for you, from policy to funding initiatives. 

Digital Learning Pulse Survey: Immediate Priorities Survey Findings

We are pleased to share these outcomes derived from the survey findings with you:

  • Inside Higher Ed article (Doug Lederman)
  • Perspectives: COVID-19, and the future of higher education
  • Infographic of Findings
  • Webinar Slides – Webinar: The Great (Forced) Migration to Remote Learning: a Survey of Instructors and Campus Leaders took place on Friday, April 24th with a lively discussion with Jeff Seaman, the lead researcher and Directory of Bay View Analytics, Jennifer Mathes, CEO of the Online Learning Consortium, Will Austin, president of Warren County Community College, and Inside Higher Ed Editor Doug Lederman who led the discussion to analyze the survey results and answer questions from participants.


Frequently Asked Questions:

A: The study is being conducted by Bay View Analytics, formerly the Babson Survey Research Group, in partnership with OLC, WCET, UPCEA, CDLRA, Every Learner Everywhere, and Cengage.

A: The aggregated results will be shared with partner organizations, published by Inside Higher Ed, and presented in a webinar hosted by Inside Higher Ed. All respondents will receive a summary of the findings.

A: Privacy is of the utmost concern and all respondents’ data will be de-identified as the first step in analysis. Only researchers holding a current certification in human subjects research will have access to individual-level survey responses. Individual responses are not shared with the survey partners.

A: No. This project is non-commercial — responding will not subject you to any marketing.


Underwriter and Primary Partner:

Cengage Logo

Cengage is the education and technology company built for learners. The company serves the higher education, K-12, professional, library and workforce training markets worldwide. Cengage creates learning experiences that build confidence and momentum toward the future students want. The company is headquartered in Boston, MA. Employees reside in nearly 40 countries with sales in approximately 165 countries and territories around the world. Learn more at



The Online Learning Consortium (OLC) is a collaborative community of higher education leaders and innovators, dedicated to advancing quality digital teaching and learning experiences designed to reach and engage the modern learner – anyone, anywhere, anytime. OLC inspires innovation and quality through an extensive set of resources, including, best-practice publications, quality benchmarking, leading-edge instruction, community-driven conferences, practitioner-based and empirical research and expert guidance. The growing OLC community includes faculty members, administrators, trainers, instructional designers, and other learning professionals, as well as educational institutions, professional societies and corporate enterprises. Visit for more information.


WCET is the leader in the practice, policy, & advocacy of technology-enhanced learning in higher education. WCET is a member-driven non-profit which brings together colleges, universities, higher education organizations, and companies to collectively improve the quality and reach of technology-enhanced learning programs. Learn more at


upceaUPCEA is the leading association for professional, continuing, and online education. For more than 100 years, UPCEA has served most of the leading public and private colleges and universities in North America. Founded in 1915, the association serves its members with innovative conferences and specialty seminars, research and benchmarking information, professional networking opportunities and timely publications. Based in Washington, D.C., UPCEA also builds greater awareness of the vital link between contemporary learners and public policy issues. Visit for more information.


Bay View Analytics, formerly known as the Babson Survey Research Group, is a survey design, implementation, and analysis organization. Bay View Analytics partners with and conducts research for universities, businesses, foundations, and agencies including the London School of Business, Hunter College, the College Board, Eduventures, the Alfred P. Sloan Foundation, The William and Flora Hewlett Foundation, The Gates Foundation, Tyton Partners and the American Distance Education Consortium. Bay View Analytics’ activities cover all stages of projects, including initial proposals, sample selection, survey design, methodological decisions, analysis plan, statistical analyses, and production of reports. Learn more at


The CDLRA tracks the status and development of online, distance and digital learning in public post-secondary education across Canada. 

This survey of US higher education leaders and practitioners is a collaborative effort conducted in partnership between the Online Learning Consortium (OLC) and WICHE Cooperative for Educational Technologies (WCET), University Professional and Continuing Education Association (UPCEA), and Canadian Digital Learning Research Association (CDLRA) and with the support of underwriter and primary partner, Cengage, and media support by Inside Higher Ed (IHE). The study is being conducted by Bay View Analytics, formerly the Babson Survey Research Group.