Student Onboarding Success! How We Used the Community of Inquiry Framework to Connect Virtually with Students
Concurrent Session 3
Brief Abstract
Student recruitment for hybrid graduate programs can pose a challenge due to a variety of factors. Leaders can adopt the Community of Inquiry Framework to enhance student engagement in the educational experience. This session will generate ideas to develop social, teacher, and cognitive presence during a virtual student onboarding plan.
Presenters
Extended Abstract
The impact of COVID-19 in healthcare education continues to evolve and forced educators to pivot from traditional face-to-face instruction to an online format rapidly. Alternative modes of instruction required educators to rethink instructional methods for hands-on lab sessions. Social distancing, hand washing, and temperature checks became the new normal. Mask wearing and protective gear kept faculty and students safe. Despite good intentions, students experienced the negative consequences of emergency remote instruction, leading to isolation, anxiety, and depression. How do you make connections with students in the virtual space during student onboarding activities? Research shows that the Community of Inquiry theoretical framework supports social, cognitive, and teaching presence in online teaching and learning.
Additionally, the literature also implies students may exhibit heightened levels of intrinsic responsibility to collaborate with educators and help solve the problems institutions face during the pandemic. However, there is a gap in the literature that cites limitations with applying the Community of Inquiry framework throughout the new student onboarding process. It is also apparent that uncertainties exist regarding students’ potential to engage in onboarding activities throughout the pandemic. As programs strive to build a sense of community, effective communication, collaboration, and reflection contribute to high levels of student engagement. The purpose of this research is to describe an online student onboarding program that supports student engagement and promotes student retention in a hybrid graduate Doctor of Physical Therapy (DPT) program in development.
Plan for activity: If selected as a virtual session, the 15’ presentation will consist of a brief PowerPoint lecture. Five speakers will share example learning activities used during a virtual student onboarding program to strengthen the participants’ understanding of the Community of Inquiry Framework. Questions and answers will generate ideas for the participants to establish social, teaching, and cognitive presence.
Plan for interactivity: If selected as an in-person session, the 45’ session will consist of the following:
- Introduction and background (10’): Review the Community of Inquiry Framework and challenges in “hands-on” education in health professions (most notably during a pandemic)
- Impromptu networking activity (20’): Facilitate group sharing ideas for virtual onboarding to help build new connections outside of their current organization. We will need an open space for participants to assemble. Participants will find a partner outside of their known relationships. In each round, the partners will have 2 minutes per person to answer three questions: How have you developed social presence? Teacher presence? And Cognitive presence in your classroom? We will plan three rounds, each lasting 4-5 minutes. We will use a virtual whiteboard to track participants' ideas.
- Debrief: (10): Time for participants to share ideas with the whole group. We will solicit stories of wins and failures to make it fun!
- Wrap Up: (5’) Review of key ideas and recommendations for follow-up.
The Takeaways:
Building a sense of community and belonging is an integral part of the onboarding process for hybrid and online programs. The Community of Inquiry Framework can help educators select intentional learning activities that address social, teacher, and cognitive presence. Through networking and sharing ideas with peers from other institutions, participants will have new ideas that can translate into virtual onboarding processes for future reference.