The Strategic Implications of the Online Learning Pandemic Response

Concurrent Session 2
Leadership

Brief Abstract

Chief Online Officers Predict the Pandemic’s Impact on the Future of Online Learning

As the COVID-19 Pandemic recedes as an immediate threat in the U.S., attention turns to the mid- and long-term impact of the pandemic on the size, shape, and scope of online learning. In the view of the majority of chief online officers surveyed by the CHLOE Project, expansion of online learning is projected to accelerate across all types of higher education institutions beyond the slow and steady increases we have seen in recent years. They see growing emphasis on student engagement, synchronous online learning, and greater flexibility through the proliferation of blended pathways combining the best elements of online and in-person education. Does your institution reflect these predicted trends currently or is it making plans to do so in the future?
 

Presenters

Eric E. Fredericksen is the associate vice president of online learning at the University of Rochester and professor in educational leadership at the Warner School of Education. A national leader in online education, Fredericksen provides leadership for the exploration of online learning initiatives across the University. Previously, he was the associate vice provost at the University, where he provided leadership and services that supported the academic and research missions of the University. Prior to the University of Rochester, Fredericksen served as the director of academic technology and media services at Cornell University. As a senior manager in Cornell Information Technologies, he helped craft Cornell's presence and direction in the use of contemporary technologies to support research, outreach, and teaching & learning both in and out of the classroom. Before Cornell, Fredericksen was the assistant provost for advanced learning technology in the Office of the Provost in the State University of New York System Administration, where he provided leadership and direction for all of SUNY's system-wide programs focused on the innovative use of technology to support teaching and learning. This included the nationally-recognized SUNY Learning Network - winner of the EDUCAUSE Award for Systemic Progress in Teaching and Learning and Sloan-C Awards for Excellence in Faculty Development and Excellence in Institution-wide Online Programming. It also included the SUNY Teaching Learning and Technology Program and Project MERLOT, which were designed to complement the classroom with technology-supported instruction. Fredericksen was also a co-principal investigator and administrative officer for three multi-year, multi-million dollar grants on Asynchronous Learning Networks (ALN) from the Alfred P. Sloan Foundation. He was responsible for the fiscal management, strategic planning, policy development, faculty development, marketing & promotion, a technical support center for faculty and students, and operations and technology infrastructure. He managed a distributed statewide staff of IT, administrative, instructional design, and faculty support professionals. Under his leadership, the program grew from two campuses offering eight courses to 119 enrollments to 53 campuses offering 2,500 courses to more than 40,000 enrollments in just seven years. He has also designed, developed, and taught online courses for the Department of Educational Theory and Practice in the Graduate School of Education at the University at Albany for the past 12 years. Fredericksen is active in national efforts, including EDUCAUSE, the EDUCAUSE Learning Initiative, and the Online Learning Consortium (formerly Sloan-C). He was chair of the Sloan-C International Conference on Online Learning and previously served as chair of the Sloan-C Awards Program for Excellence in Online Teaching and Learning. He also served on the advisory board for Enterprise Learning at NYU. In 2012, Fredericksen was elected to the board of directors for the Sloan Consortium and served as the President of the Board of OLC in 2018 and 2019. He was honored as a Sloan-C Fellow in 2013.
Richard Garrett is Chief Research Officer of Eduventures Research, an NRCCUA company. Richard has 20+ years experience in higher education research, consulting, and policy. Richard is co-director of the CHLOE Project, a survey of online learning leaders conducted in partnership with Quality Matters. He combines his work at Eduventures with heading up the Observatory on Borderless Higher Education, a think tank focused on global developments in online learning and cross-border higher education. The Observatory is part of i-graduate and Tribal Group.

Extended Abstract